![]() ![]() You might be tempted to put your phone on speaker for the audio portion of your interview-we strongly recommend against it. Test your set-up on selfie mode or with a friend before your interview. Looking straight ahead instead of down is more ergonomic, with the added benefit of looking more professional when the camera is at eye level (just like a video professional would do). Even if you choose to use a kickstand or tripod, you may still want to place your phone on a few books or box so your camera is level with your face (or even pointed slightly down toward your face for a more flattering angle). Using a kickstand, tripod or a stack of books to keep your phone stable will keep your camera still and your hands free. You’ll want your hands free while you’re interviewing so you can take notes (especially if you’re participating in a Case Interview), and you definitely don’t want to have to hold your phone through multiple interviews. You can also use on of our Zoom backgrounds for your interview. Make sure you pick a spot where you can prop up your phone and don’t have to hold it for the duration of your interviews. This will help the camera adjust the lighting around you as well. On certain phone models, you can reset the focus just by tapping the screen. ![]() You may also want to make sure the phone is focused on your face. Phone cameras can be tricky with lighting-make sure light is shining on your face, not from behind you. Good lighting is key so the interviewer has a clear view of your face. They’ll have your contact information so they can call you back. Check that you have a strong signal or WiFi connection-if you do have any connection issues, let your interviewer know. Choose an interview spot that is quiet, where you won’t be interrupted by a family member, pet or a neighbor mowing their lawn. Our usual virtual interview tips still apply, even if you need to use your phone instead of a computer. No worries! Below, we’ve put together tips for how to use your mobile phone for a virtual video interview, and if you plan on using your phone for a virtual Case Interview, we’ve got you covered, too! Choosing the best location for a mobile video interview While we recommend using a home computer for your virtual interview if at all possible, we realize not everyone has access to a computer, or even reliable internet, at home. All of our interviews, regardless of the type, are now virtual. You could experience a combination of three different types of interviews-Job Fit, Behavioral and Case Interviews. Virtual interviews allow our interviewers to get to know you using video and web-conferencing services, without having to be physically in the same room together. ![]() Understandably, you might have some questions about virtual interviews-we’ve created virtual interview FAQs to answer your questions about the virtual interview process, including an overview of the tools we’re using. How virtual interviews differ from in-person interviews If you are interviewing on a mobile device, read the following tips to ensure that the process goes a smoothly as possible. We want to support you throughout your virtual interview process, whether on a computer or if that's not possible, your mobile phone. While we continue to monitor this quickly-evolving situation, we made the decision to move entirely to virtual interviews-an approach that ensures consistency in our interview process, supports fairness in our hiring process, minimizes potential health risks and reduces travel-related anxiety for our candidates. The health and well-being of our candidates, customers, associates and communities is our top priority, especially given the current uncertainty around the spread of the coronavirus (COVID-19). ![]()
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